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10-20-20

Honda FAQs

Q: Where can I find my radio code?

A: Your radio code is located in your owner's manual. You may also find it on a sticker located in your glove box. Unfortunately, the easiest way to get a new radio code if you cannot find yours is to set up an appointment with our service department. Luckily for you, our technicians work fast to get our customers in and out quickly, so something like a radio code should take no time at all with an appointment.

Q: How is it possible to contact Honda Financial Services?

A: Customer Service Reps can be contacted at 1800-708-6555, five days a week from Monday to Friday from 9 to 5 local time. To obtain the contact information for the regional office, you need to choose your exact product and the state from which you originally made your purchase.

You can log into your HFS account to make payments, view history, change account details, check online statements and much more.

Q: How often should you do an oil change?

A: This largely depends on the type of car you drive and the type of driving you do. However, a good rule of thumb is to get your oil changed every 3,000 - 4,000 miles (4 - 6 months). You should be able to find the manufacturer recommendation for your specific vehicle in your owner’s manual. 

Q: How do I use Honda Roadside Assistance?

A: Honda Roadside Assistance is a 24-hour emergency service available to you in the United States, Canada and Puerto Rico throughout your 3-year/36,000-mile warranty term. This coverage starts with 2015 vehicles, or 3-year/unlimited miles for Clarity Fuel Cell and Electric owners.

To make use of these services, call 1-866-864-5211. If you are a Clarity Fuel Cell or Electric driver, call 1-866-372-5139.

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